Due to the now rapid community spread of COVID-19 in Wise County and all of Texas, we have made the decision to require face masks of anyone entering our facility.
We are doing all we can to protect our employees and the public and face masks are the best path at this time.
Our goal is to remain open to provide care for our client's beloved 4-legged family members.
Should any of us at BlooMoon become infected, all of us would need to quarantine. That would require BlooMoon to close the doors for a minimum of 14 days. The additional worry over how severe the illness could be for our individual staff members is large.
So we ask you to join with us in doing what we can for each other. Wear a mask. Maintain social distance. Wash your hands.
Thank you always for your business.
While people who are sick or know that they have COVID-19 should isolate at home, COVID-19 can be spread by people who do not have symptoms and do not know that they are infected. That’s why it’s important for everyone to practice social distancing (staying at least 6 feet away from other people) and wear cloth face coverings in public settings. Cloth face coverings provide an extra layer to help prevent the respiratory droplets from traveling in the air and onto other people.
BlooMoon is considered an essential business. We have remained open through out the pandemic. Our business was affected dramatically as we saw our clients cancel Spring Break activities and beyond.
For over a month we cared for 2 boarders, and grooming clients by running a skeleton staff. It was a difficult Spring. And through all of it our hope is that all of you are safe and healthy.
We believe our highest responsibility is to the pet entrusted to our care, the owner who employs our services, and our staff of dedicated professionals.
With all of this in mind we have implemented some changes:
Due to the pandemic we have changed our public hours until further notice. We hope that as our business fully recovers our previous hours of operation will be restored.
At check in or check out if you prefer to remain in your vehicle, just call us and we will be happy to come outside to assist. If the phone isn't answered immediately we are on another line. Leave a message or wait a minute and call back. You are important to us! We will be with you as soon as we can.
A Kennel Tech will bring your pet into the facility or out of the facility on an easily sanitized kennel leash. You can keep your dog's leash and collar with your.
We are all high tech now! We have added curbside credit card processing as well to make payments easier too.
BlooMoon will provide free delivery of dog/cat food or other retail items if the retail purchase is $50.00 or more. Just ask us!
Our retail store has dog food, cat food, Pet Deli Chew treats, and more. We are small but we carry high quality foods - the same ones we feed our own pets.
Our lobby is not large. We ask that you try to be aware and limit capacity to one customer (or family) at a time.
Your cooperation will greatly help keep us safely socially distanced.
If you choose to enter the facility with your pet, please take your pet to one of the crates provided in the lobby as temporary holding place until the pet is moved to the boarding area.
Remove collars, leashes and harnesses - please take these items with you.
The lobby holding crates are disinfected between each guest. R
A Kennel Tech will use a BlooMoon (easily disinfected) leash to move your pet.
If you have been to BlooMoon you know that even after 15 years of business, our facility always smells clean, looks clean and is clean. Because the health of our boarders, customers and staff has always been of chief importance and concern.
Due to the tireless efforts of our amazing staff BlooMoon is even cleaner now!
Each and every day, we do the following:
We just picked up our two babies after a 10 night stay and we could not be happier with the care they receive. We will definitely be using them again!
Mark Piper Jr.
Amazing facility, very loving and caring atmosphere, very grateful for the good care we have received.
I love bringing my 5 doggos there. Bloomoon makes my big lab (Diesel) who is always nervous about going anywhere, very comfortable and calm. They feed them what you want them to. The service there is incredible. They are always helpful and just great to talk to. They also sell very good quality toys.